Important Ordering and Shipping Info

Contact the Farm at 802-767-4255

AN IMPORTANT REMINDER: Due to dry ice availability we ONLY SHIP ON WEDNESDAYS. If we don't have your order by EARLY Wednesday morning, it will be shipped the following week.

We are continuing to have problems with the Yahoo Shipping Manager. Currently due to weather, many order can be shipped via Ground, however the Shipping Manager may not allow you to make that selection and you will have to select Next Day. All orders are hand packed. Please call or email when you place your order to let us know which shipping method you prefer and we will accommodate your request if the weather will allow your order to arrive sufficiently chilled. 802-767-4255 -- orders@vermontgrassfedbeef.com





Why do cut sizes vary, and how will I be charged?

If you browse our store you will see that we give the price per pound for each cut, as well as the average cost and weight of each cut. Each animal varies slightly in weight, and therefore the cuts of meat vary slightly.

You are only charged for the amount of meat shipped. The amounts usually vary within ounces of the average size. All prices given in our online store are good faith estimates. Your order is individually weighed and you are charged accordingly for product and shipping.



How will my order be shipped? How much will it cost?

Meat comes back to us fresh every week from the butcher. We hard chill (freeze) it and ship it out to you in an insulated box, with dry ice. It arrives to you hard chilled (frozen).

We ship out via UPS ground if you are in New England or within UPS' two day delivery range which includes NY, PA, NJ, DE, MD, WV and VA. In warm weather we may not be able to ship your order via ground to some of these locations, and will need to ship overnight.

All other orders are shipped UPS overnight. Please select Next Day Air as your shipping preference.

Shipping is done each week on WEDNESDAYS ONLY. This is done so that you can be assured of pre-weekend delivery. Orders placed Monday, or EARLY TUESDAY MORNING will go out the same week. An order placed after Tuesday morning will be shipped out the following week.

The cost of shipping includes all the packaging materials necessary to ensure that your product arrives in the proper condition. The cost of the appropriate UPS shipping method is then added to this to arrive at the total shipping costs.

UPS Ground shipped orders generally start at $15. Overnight shipping starts at $55.

North Hollow Farm reserves the right to correct prices on our products and shipping, where such errors have been introduced as part of the web development process.